Return & Replacement Policy

At Virtual Racing Hub, we strive to provide you with the best shopping experience possible. Here's our return and replacement policy:

  1. Replacement Only: We do not offer returns for change of mind. However, if you receive a damaged or defective product, we are happy to replace it for you.

  2. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective product, please contact our customer support team within 24 hours of receiving your order. We will require photographic evidence of the damage or defect to initiate the replacement process.

  3. Return Procedure: To request a replacement, please email us at akshat@virtualracinghub.com with your order number, a description of the issue, and clear photographs of the damaged or defective product.

  4. Replacement Eligibility: Replacement requests are subject to verification by our team. We reserve the right to refuse replacements if the damage is deemed to be caused by misuse, neglect, or improper handling of the product.

  5. Shipping for Replacements: Virtual Racing Hub will cover the cost of shipping the replacement of damaged or defective products. You are required to pay the shipping cost of sending the defective goods back yo Virtual Racing Hub.

  6. Replacement Timeframe: Once your replacement request is approved, we will dispatch the replacement product at the earliest possible time. The delivery timeframe for replacements may vary depending on your location.

  7. Customer Satisfaction: Your satisfaction is our top priority. If you have any concerns or queries regarding our replacement policy, please don't hesitate to contact us. We're here to help!

Thank you for shopping at Virtual Racing Hub. We appreciate your understanding and cooperation regarding our return and replacement policy.